Mumby’s Live-in Care Chief Operating Officer, Nancy Walters, and her team were thrilled for her to be shortlisted for The Leadership Award in the local Oxfordshire Care Awards 2023. So, when Nancy won this award everyone at Mumby’s was over the moon that her innate leadership qualities are recognised.
About Oxfordshire Care Awards
The aim of the Oxfordshire Care Awards 2023 Inspiration for All! is to recognise and celebrate individuals, organisations, and companies who have demonstrated outstanding excellence within the care sector in Oxfordshire. Three organisations work in partnership in these awards to celebrate ‘Outstanding care in Oxfordshire’: Action for Carers Oxfordshire, Age UK Oxfordshire and Oxfordshire Association of Care Providers (OACP).
The Leadership Award
The Leadership Award was looking for someone who in leading a care team or service has shown a strong personal commitment to the dignity and respect of their users and staff.
Why Nancy Won The Leadership Award
Nancy is an exceptional leader who empowers, trusts and positively inspires her staff. She encourages and supports them to take responsibility and pride, make sound decisions, and perform their roles safely and to the best of their ability. The team reacts excellently in difficult situations as they always have the needs of the client at heart and Nancy backing them.
With Nancy’s changes to make Mumby’s even more person-orientated for clients and staff alike, retention has increased by 7% in the last 12 months, currently at 93%. Feedback from clients and carers also demonstrates this successful and mutually supportive relationship.
As the winner of this leadership award, Nancy received a gorgeous engraved glass trophy and certificate that is proudly on display in Mumby’s reception area as well as an unexpected prize.
Oxfordshire Care Awards 2023 Leadership Award Certificate
As the winner of this leadership award, Nancy received a gorgeous engraved glass trophy and certificate that is proudly on display in Mumby’s reception area as well as an unexpected prize.